The New Journey Support Services team consists of an emotionally intelligent and culturally aware team of individuals that are passionate about the success of our youth.
Sherkeith Jackson, CEO
Sherkeith Jackson founded New Journey Support Services after working with youth in juvenile detention centers and after-school programs. Committed to building genuine relationships, he encouraged open conversations about their challenges at home, school, and in public. Recognizing the need for a holistic, evidence-based mentoring program, he took action to address academic, social, and life skills development. By collaborating with youth behavioral health experts, Sherkeith ensures that trauma-informed support and coping techniques empower young people to build resilience and create a brighter future for their new journey.
Addison Burkett, Director of Operations
Addison Burkett is a dedicated and adaptable professional with a strong passion for leadership and problem-solving. As Director of Operations, she excels in project management, team coordination, and process improvement, ensuring efficiency and success in every initiative she undertakes.
She values community involvement, builds strong relationships, and thrives in team environments. Known for her empathy and commitment to helping others, she actively contributes to her community and embraces opportunities for growth and innovation.
Angela N. Mitchell, LCSW
Angie is an award-winning, trauma-focused therapist specializing in treating children and adults affected by severe trauma, abuse, and neglect. She received the Golden Halo, Mental Health Professional award in 2018 and works with Children’s Trust, Social Services, and other agencies to provide compassionate care.
She holds a B.A. in Clinical Psychology from Hollins University and an M.S.W. from Radford University. A Licensed Clinical Social Worker, she is also pursuing certification as a Registered Play Therapist and is trained in Moral Reconation Therapy and Family Partnership facilitation.
She looks forward to working with you!
Mercedes Riley, Secretary
Currently pursuing a degree in business management at Virginia Western Community College, with plans to transfer to Liberty University, Roanoke Valley native, Mercedes Riley is quite an asset to New Journey Support Services. As the administrative assistant, she leads with patience, kindness, and a personal commitment to making the world a better place. Mercedes shines as the first point of contact for the organization. She is intentional in providing care, concern, and resources that support positive development and empowering learning and living experiences for our children.
Mercedes also serves as a child instructor at several certified daycare centers where she provides comfort and evidence based care, coping, communication, and mobility techniques. She specializes in assisting young people that have challenging behavioral concerns with understanding and recognizing their triggers, and learning how to express themselves and their frustrations in more constructive ways.
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